Complaint Procedure 

We hope that you will never have cause to complain about anything or anyone at GBC, but we know that things do not always go right, or live up to the standards that as a Christian Community we feel should be met. If this is the case, wherever possible we would prefer to follow scriptural principles of reconciling differences, however, on occasion attempts to resolve an issue informally may fail or may not be appropriate. A formal complaints process is therefore available for such cases using the GBC  COMPLAINT FORM